Happy Customer Service Week!
October 3 to 7, 2011 is National Customer Service Week. It’s a time of year where we as an organization celebrate the many aspects of Customer Service, including the overall importance of delivering exceptional service to our clients.
At Cornerstone, we understand that Customer Service doesn’t just end with a friendly voice on the phone. It’s about answering the phone the first time you call, understanding your unique concerns and providing you answers when you need them. It’s about getting you exactly the coverage you need, at a price you like. And, it is continuing to deliver the best service every time you contact us.
This year’s theme is Refresh, Recharge, Reconnect. Throughout the week, Cornerstone team members will be marking CS Week 2011 with a number of related activities that, reminding every one of us our role in Customer Service.