Tips On Claims Management
Be Prepared
An unfortunate incident such as an accident or a theft can be a traumatic event. While we hope that you’ll never experience such a circumstance, in the event that you do, we want to make your insurance claim as painless as possible. Here are the essentials for ensuring a smooth claims process. The best rule of thumb is to speak with your insurance broker before, during and after your claim!
Before the Claim:
- Do not discuss a potential claim with anyone involved
- Generally, it’s a good idea not to admit fault.
- Make complete notes on all details while they are fresh in your mind. Contact your insurance broker to outline your situation.
- Your insurance broker will review your policy terms and claims procedures.
Making the Claim:
- Contact your insurance broker. Your broker will report the claim to the insurer to start the process.
- The adjuster will contact you to assess the claim circumstances.
During the Process:
- You may contact your broker at any time during the handling of the claim if you are experiencing any delays or are dissatisfied with the process.
You may feel frustrated and alone during the claims process, but remember that Pottruff & Smith, is on your side.
Contact Information
We look forward to hearing from you.
Mirella Perricone: Claims Manager
Extension: 333
Local: 416-768-8001
Toll Free: 1-888-768-8001
Fax: 905-264-6167
Email: mperricone@csib.org
