Whether you’re making a claim for your automobile, home or commercial insurance policy, the first thing you do is call your broker and speak with a claims advisor. Your broker will request details about the incident and will advise you of the next steps you must take.

“Excellent follow up from Mirella. She was very responsive, quick to return calls and very knowledgeable! Hire more people like Mirella – people that go out of their way to help customers and make their experience with the insurance company positive!  Keep up the good work!”

– P.G., CPSA member


“Mirella, I wanted to write this letter of thanks on behalf of my wife and I on the handling of our recent claim.

As you know, we just took possession of our new cottage and when we entered the premises we were horrified to find a large amount of water damage due to a faulty toilet. When we called, your team acted very quickly, emergency crews arrived within less than two hours of our call, and the whole situation is being handled very professionally. All the people involved with our claim have been very attentive to our situation and could not do enough to make things right. As you know we have been with your company for many years and we will continue to do so. We cannot thank you enough!”

– F.T., DDS

Download the following forms to make a benefit claim. If you have any questions or need to submit a form, please contact Kathryn Chase, Group Benefits Consultant (kchase@csib.org).

Green Shield Vision Claim form (pdf)
Green Shield Health Claim form (pdf)
Green Shield dental claim form (pdf)
Joint Enrollment – Change form (pdf)
Coop Designation of Beneficiary form (pdf)

Claims After Hours Contact Numbers

Cornerstone Insurance
1-844-296-4630
Aviva
1-866-692-8482
Chubb
1-800-252-4670
Travelers
1-800-661-5522
Economical
1-800-607-2424
Ecclesiastical
1-888-693-2253
Commonwell Mutual
1-877-280-3030
Gore
1-800-265-8600
Guarantee
1-800-265-4262
Intact
1-866-464-2424
Jevco
1-800-265-5458
Northbridge
1-800-263-6401
North Waterloo
1-800-265-8813
Novex
1-866-464-2424
Pafco
1-800-387-0462
Pembridge
1-800-387-0462
Perth
1-800-607-2424
Premier Marine
1-866-462-3650
Wawanesa
1-800-641-7988